Healthcare
Appointment Scheduling
Managing patient appointments, follow-ups, and reminders to reduce no-shows.
Patient Communication
Handling patient inquiries, answering phone calls, emails, and providing information on services or procedures.
Medical Billing & Coding
Assisting with medical billing, insurance claims processing, and managing patient accounts.
Data Entry & Record Keeping
Updating patient records, organizing medical data, and ensuring that electronic health records (EHR) are accurate.
Insurance Verification
Verifying patient insurance coverage and benefits prior to appointments or treatments.
Telehealth Coordination
Assisting with virtual consultations by setting up appointments, sending reminders, and ensuring smooth telehealth sessions.
Patient Intake Management
Managing the patient onboarding process, including form collection and initial health assessments.
Research & Compliance Monitoring
Conducting research on healthcare regulations, ensuring that all medical practices follow compliance standards (e.g., HIPAA).
Social Media & Online Presence
Managing social media profiles and updating the healthcare provider’s website with the latest news and health tips.
Prescription Refills & Coordination
Assisting in managing prescription refills and coordinating with pharmacies on behalf of patients.