How Can ResolutionX Work For Me?
We provide our clients with an AI-trained human Virtual Assistant—a real person who will work virtually to assist you with any business-related tasks, whether it’s serving as your executive assistant, sales support, or providing marketing assistance.
We work with various business specialties and software platforms. Our VAs are trained with the latest technology stack to efficiently run your business.
Our ResolutionX VAs are highly vetted, foundationally trained, and capable of adapting to your specific workflows.
What Kind of Tasks Can be Delegated?
Our AI-trained virtual assistants can handle various administrative tasks typically performed within your business. If it’s a task you can do on a computer or something you can train a person to do, our virtual assistant can take it on.
Our VAs can manage inbound and outbound phone calls, serve as your executive virtual assistant, qualify leads, handle data entry, work on spreadsheets, manage social media, assist with billing tasks, scheduling, and so much more.
Why ResolutionX VAs?
Unlike other virtual assistant facilitators, our ResolutionX team members must undergo a strict application and interview process before being selected. We ensure that our team members have a degree or certificate proving they have received training in a business profession.
Our ResolutionX VAs undergo foundational training, and since our company founders and owners have worked in big tech, they are also trained with the latest tech stack to elevate your business.
You can utilize whatever software/tools you may be using in your business with your ResolutionX VA
How Can You Protect the Privacy and Security of My Data?
First and foremost, we are a bona fide US-based company incorporated in New York. For any legal issues, you are directly conducting business with a US-based entity.
Furthermore, all our RMG virtual assistants and team members adhere to the Data Privacy Act of 2012 in the Philippines. Additionally, we mandate that each team member obtains an NBI clearance, equivalent to an FBI background check in the United States.
Granting your virtual assistant access to your software/tools can be accomplished in two ways: by direct username and password with limited system access or by providing a computer in your office with the necessary software, paired with remote desktop access for your virtual assistant.
In the unlikely event of an intentional breach of private data/information overseas, you are safeguarded by the Philippines Data Privacy Act of 2012. This legislation holds Philippine citizens accountable for their actions and extends coverage to those affected within the United States. Further details about this act can be found here.
What Type of Software or Programs Should I Use?
Any programs and software tools you currently use in your office can be seamlessly integrated.
We can also recommend productivity tools, which can be easily discussed during our strategy call.
How are you different from freelancers in platforms like Fiverr and Upwork?
While freelancers and popular platforms such as Fiverr and Upwork offer the advantages of flexibility and access to a wide range of talents, they also pose certain challenges. Freelancers often exhibit varying skill levels, creating difficulties in ensuring consistent quality. Navigating through numerous options on these platforms can be akin to searching for a needle in a haystack. Additionally, communication barriers and timezone disparities further compound the challenges
With RMG, you’re not just hiring one (1) dedicated virtual assistant. Your dedicated VA is monitored and mentored by a dedicated project manager who is also a part of your team. Additionally, you have access to our team of VAs with diverse skill sets. Let’s face it, hiring a single team member in your office may not provide all the skill sets you need. With us, you have access to our entire team with diverse skill sets.
How are you different, in general?
Key Differentiators:
* Team Synergy: Access a dedicated team of virtual assistants, not just an individual, ensuring a broader skill set and enhanced productivity.
* Scalability: Seamlessly expand your support without the hassle of recruitment. Our team, already familiar with your project, facilitates easy knowledge transfer to other representatives.
* Efficiency: Benefit from a well-coordinated team that collaborates effectively, eliminating the need for extensive onboarding and training.
* Project Familiarity: With ongoing collaboration, our team becomes intimately acquainted with your projects, ensuring consistent and high-quality support.
* Recruitment: Say goodbye to the complexities of hiring and onboarding.
What are the availability and coverage options for ResolutionX virtual assistants?
At ResolutionX, we believe that dedicated assistants are essential for delivering high-quality service. That’s why your ResolutionX assistants are dedicated to your account. While we do offer 24/7 coverage, our primary offering is availability for 8 hours a day, 5 days a week, during your operation hours. You choose the 8-hour window, which must be a continuous block without breaks.If you need different coverage options, feel free to reach out to us to discuss.