Last Updated: July 27, 2024

Introduction

Welcome to ResolutionX! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website resolutionx.io.

By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Information Collection

We collect various types of information in connection with the services we provide. The types of information we may collect include:

Personal Data:

Identifiable Information: Name, email address, phone number, and other contact details.
Account Information: Username, password, and other information required to access our services.

Usage Data:

Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
Log Information: Details about your use of our website, such as access times, pages viewed, and the page you visited before navigating to our services.

Cookies and Tracking Technologies:

Cookies: Small data files stored on your device to help improve your user experience.
Web Beacons: Electronic images that may be used in our services or emails to deliver cookies, count visits, and understand usage.

Third-Party Information:

Social Media: Information from social networking sites, such as Facebook, Twitter, and LinkedIn, when you interact with us through these platforms.
Third-Party Services: Information from partners, vendors, and other third parties that help us provide, improve, and market our services.
We collect information directly from you when you provide it to us, automatically as you navigate through our site, and from third-party sources to enhance our services.

Use of Information

We use the information we collect in various ways, including to:

Provide and Maintain Our Services:

Process transactions and manage your account.
Provide customer support and respond to your inquiries.
Improve, Personalize, and Expand Our Services:

Understand and analyze how you use our services.
Develop new products, services, features, and functionality.
Personalize your experience and provide content and features tailored to your interests.
Communicate with You:

Send you updates, marketing materials, and other information that may interest you.
Communicate with you for customer service, feedback, and support.
Manage and Analyze Advertising:

Provide targeted advertisements and measure their effectiveness.
Understand and analyze how you interact with our advertisements.
Ensure Legal Compliance and Security:

Comply with legal obligations, resolve disputes, and enforce our agreements.
Detect, prevent, and address technical issues, fraud, and abuse.
Conduct Business Operations:

Analyze trends, administer our site, and gather demographic information.
Perform audits, research, and analysis to maintain and improve our services.
We use your information for these purposes based on your consent, our legitimate interests, or as necessary to perform our contractual obligations. Your data will not be used for purposes other than those specified unless we obtain your consent or are legally required to do so.

Data Sharing and Disclosure

We may share your information in the following situations and with the following entities:

Service Providers:

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf. These services may include data analysis, payment processing, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates:

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners:

We may share your information with our business partners to offer you certain products, services, or promotions.
Legal Requirements:

We may disclose your information if we believe in good faith that such disclosure is necessary to:
Comply with a legal obligation.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with the services.
Protect the personal safety of users of the services or the public.
Protect against legal liability.
Other Users:

When you share personal information or otherwise interact with public areas of the services, such information may be viewed by all users and may be publicly distributed outside the service in perpetuity.
With Your Consent:

We may disclose your personal information for any other purpose with your consent.
We take reasonable steps to ensure that these third parties are bound by appropriate confidentiality and security obligations regarding your personal information.

Data Security

We take the security of your information seriously and use various measures to protect it, including:

Technical Measures:

Encryption: We use SSL (Secure Socket Layer) encryption to protect data transmitted to and from our site.
Access Controls: We implement access controls to restrict access to your personal data to authorized personnel only.
Firewalls: Our systems are protected by firewalls to prevent unauthorized access.

Organizational Measures:

Employee Training: We provide regular training to our employees on data privacy and security practices.
Policies and Procedures: We have implemented comprehensive policies and procedures to ensure data protection and respond to data breaches promptly.

Physical Measures:

Secure Facilities: Our data is stored in secure facilities with controlled access.
Data Backup: We regularly back up data to prevent loss in case of a system failure.
Third-Party Security:

We ensure that any third parties with whom we share your information provide adequate protection measures to secure your data.

Data Breach Response:

We have a data breach response plan in place to address any data breaches swiftly and effectively. If a data breach occurs, we will notify you and relevant authorities as required by law.
Despite our efforts to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer and devices.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

Duration of Your Relationship with Us:
We retain your information for the duration of your account and as long as you continue to use our services.

Legal Obligations:
We retain your information to comply with legal and regulatory obligations, including maintaining records as required by law.

Dispute Resolution:
We retain your information as necessary to resolve disputes and enforce our agreements.

Business Operations:
We retain data for as long as it is necessary to conduct our business operations and improve our services.
When your personal information is no longer needed for the purposes outlined in this Privacy Policy, we will delete, anonymize, or aggregate it in a manner that ensures it cannot be reconstructed or read.

User Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

Access:
You have the right to request access to the personal information we hold about you and to receive a copy of it.
Correction:

You have the right to request correction of any inaccurate or incomplete personal information.

Deletion:
You have the right to request deletion of your personal information, subject to certain exceptions (e.g., if we are required to retain it by law).

Restriction of Processing:
You have the right to request that we restrict the processing of your personal information in certain circumstances.

Data Portability:
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transfer that data to another controller.

Objection:
You have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground.
Withdraw Consent:

Where we are relying on consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
Automated Decision-Making:

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy. We will respond to your request in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy.

Types of Cookies:

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

Why We Use Cookies:
To ensure the proper functioning of our site.
To enhance your experience by remembering your preferences and settings.
To analyze site usage and performance.
To deliver personalized content and advertising.

Managing Cookies:
Most web browsers are set to accept cookies by default. However, you can choose to set your browser to remove or reject cookies.
For instructions on how to control cookies, check your browser or device’s settings.
Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

Other Tracking Technologies:
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to collect and use personal information about you.
These technologies help us to understand how you interact with our emails and content, allowing us to improve and optimize our services.
For more detailed information about the cookies and tracking technologies we use and how to manage your preferences, please refer to our Cookie Policy.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Data Transfers:
We may transfer your personal data to countries outside of your jurisdiction, including to our affiliates, service providers, and business partners who operate in other countries.
Safeguards:

When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include:
Standard Contractual Clauses: We use standard contractual clauses approved by relevant regulatory authorities to ensure that your data is protected when transferred internationally.
Privacy Shield Framework: Where applicable, we rely on the EU-U.S. and Swiss-U.S. Privacy Shield frameworks to transfer data to the United States.

Your Consent:
By using our services or providing us with your information, you consent to the transfer of your personal data to other countries as described in this Privacy Policy.
Data Protection Rights:

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) related to your data protection. These include the right to be informed, access, rectify, erase, restrict processing, data portability, and object to processing. For more information on your rights, please refer to the User Rights section of this Privacy Policy.
We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy when transferred internationally. If you have any questions about our international data transfers or the safeguards we have in place, please contact us using the contact information provided at the end of this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

External Websites:
Our services may include links to external websites for your convenience and reference. These websites are operated by third parties and have their own privacy policies.
No Endorsement:

The inclusion of links to third-party websites does not imply endorsement or approval by us of those websites or their privacy practices.

User Responsibility:
When you access a third-party website, you do so at your own risk. We recommend that you review the privacy policies and terms of service of these websites before providing any personal information.
Data Collection by Third Parties:

Third-party websites may use their own cookies, web beacons, and other tracking technologies to collect information about you. We do not have control over these technologies or the data collected by third parties.

Third-Party Services:
If you access our services through a third-party platform or connect our services to a third-party platform, we may receive information about you from that platform. This could include your profile information, user ID, and other data you have permitted the platform to share with us.
By using our services, you acknowledge that we are not responsible for the privacy practices of third-party websites and services and that you access them at your own risk.

Children’s Privacy

Our services are not intended for use by children under the age of 13 (or such other age as may be restricted under applicable law). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will take steps to delete such information from our records.

Age Restrictions:
Our website and services are not designed for or directed at children under the age of 13. We do not knowingly collect personal data from children under 13.
Parental Consent:

If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to delete such information promptly.
Compliance with COPPA:

We comply with the Children’s Online Privacy Protection Act (COPPA) and similar laws around the world. If we collect personal information from children under the age of 13, we do so only with verifiable parental consent.
Educational Institutions:

If our services are being used by educational institutions or organizations that involve children under 13, we ensure that we have the appropriate parental consents or that we are operating under an exception permitted by law.
Protective Measures:

We take specific measures to protect the privacy of children, including limiting the collection, use, and disclosure of their personal information to what is reasonably necessary to provide our services.
If you have any concerns about our collection of data from children, please contact us using the contact details provided at the end of this Privacy Policy.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will update the “Last Updated” date at the top of the policy.

Notification of Changes:
We will provide notice of any significant changes to this Privacy Policy by posting a notice on our website or by other means as required by law.
Review of Changes:

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Acceptance of Changes:
By continuing to use our services after we post an updated Privacy Policy, you agree to the new terms as of the effective date. If you do not agree to the changes, you should stop using our services and contact us if you wish to have your data removed.
Material Changes:

If we make material changes to how we handle personal data, we will provide more prominent notice (such as a pop-up notification or an email notification) to ensure you are aware of these changes.
For any questions or concerns about changes to this Privacy Policy, please contact us using the information provided in the Contact Information section below.

Contact Information

If you have any questions or concerns about this Privacy Policy, the practices of our website, or your dealings with us, please contact us at:

ResolutionX

Website: resolutionx.io
Email: info@resolutionx.io
Phone: +1 (646) 631-6464
Address: 447 Broadway Ave, New York, NY 10013
We are committed to resolving any concerns or complaints you may have about your privacy and our collection or use of your personal data.

Legal Disclosures

We may disclose your personal information in the following situations:

Compliance with Laws:
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Protection of Rights:

We may disclose your information to protect and defend our rights, property, or safety, as well as the rights, property, and safety of our users or others.

Law Enforcement:
We may disclose your information to law enforcement officials, government authorities, or other third parties as necessary to comply with legal requirements, prevent fraud or abuse, investigate a crime, or protect national security.
Business Transactions:

We may disclose your information in connection with a corporate transaction, such as a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Third-Party Disclosures:
We may disclose your information to third parties to whom you expressly consent to us disclosing your information for a specific purpose.
Consent:

We may disclose your personal information for any other purpose disclosed to you at the time we collect your information or pursuant to your consent.
By using our services, you acknowledge that we may disclose your information as described above and that you consent to such disclosures.