eCommerce

Order Processing & Fulfillment
Managing order entries, tracking shipments, and coordinating with fulfillment centers.

Customer Support
Handling customer inquiries, resolving complaints, processing returns, and managing live chat or email support.

Product Listing Management
Creating and optimizing product listings on platforms like Shopify, Amazon, and eBay.

Inventory Management
Tracking stock levels, placing reorders, and ensuring product availability across platforms.

Social Media Marketing
Managing social media profiles, scheduling posts, and running targeted ad campaigns to promote products.

Email Marketing
Crafting and sending promotional emails, newsletters, and follow-up sequences to engage customers.

Product Research
Analyzing trends, researching competitors, and identifying new products to add to the store.

Data Entry & Reporting
Entering sales data, tracking performance metrics, and generating reports for analysis.

Website Maintenance
Updating product descriptions, handling website issues, and optimizing site performance.

SEO Optimization
Optimizing product descriptions and blog content for search engines to increase organic traffic.