Last Updated: May 12, 2026

Introduction

Welcome to ResolutionX. ResolutionX (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, use our services, apply for opportunities, or otherwise interact with us.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

Information We Collect

We may collect the following categories of information:

Personal Information

Information that identifies or relates to you, including:

  • Full name

  • Email address

  • Phone number

  • Mailing or billing address

  • Company name and job title

  • Payment or billing information

  • Communication preferences

  • Employment or contractor application information

  • Any information you voluntarily provide to us

Communication Information

When you communicate with us, we may collect:

  • SMS/text message communications

  • Phone call records or logs

  • Voicemail messages

  • Email communications

  • Customer service inquiries

  • Support tickets and feedback

These communications may include:

  • Appointment reminders

  • Service updates

  • Account notifications

  • Operational communications

  • Promotional offers

  • Recruiting or staffing communications

  • Internal coordination with team members and affiliates

Message and data rates may apply for SMS communications depending on your carrier and plan.

You may opt out of marketing emails by clicking the unsubscribe link included in emails. You may opt out of SMS communications by replying STOP where applicable.

Improve Our Services

  • Analyze website usage and trends

  • Improve website functionality and performance

  • Develop new services and features

  • Personalize user experiences

Security & Legal Compliance

  • Detect fraud or unauthorized activity

  • Maintain platform security

  • Enforce agreements and policies

  • Comply with applicable laws and regulations

SMS & Communication Consent

By providing your phone number to ResolutionX, you agree and consent to receive SMS/text messages, phone calls, and other communications from us regarding:

  • Customer support

  • Account notifications

  • Appointment reminders

  • Operational updates

  • Recruiting and staffing communications

  • Marketing and promotional messages

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at [email protected]. Consent to receive marketing text messages is not a condition of purchase. We do not share, sell, rent, or disclose mobile opt-in information or consent with third parties for marketing purposes.

Sharing of Information

We may share information with:

Service Providers

Third-party vendors who assist with:

  • Hosting

  • CRM systems

  • Payment processing

  • Communications platforms

  • Email and SMS delivery

  • Analytics

  • Customer support

  • Marketing operations

Affiliates & Contractors

We may share information internally with affiliates, contractors, virtual assistants, managers, or authorized personnel as necessary for business operations and service delivery.

Legal Compliance

We may disclose information if required to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect rights and safety

  • Prevent fraud or abuse

  • Enforce agreements

Business Transfers

Information may be transferred during:

  • Mergers

  • Acquisitions

  • Asset sales

  • Financing transactions

  • Business restructuring

We do not sell personal information to third parties.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal information, including:

  • SSL encryption

  • Access controls

  • Secure cloud infrastructure

  • Password protections

  • Staff training

  • Monitoring and security procedures

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing

  • Withdraw consent where applicable

  • Request data portability

To exercise your rights, contact us using the information below.

Cookies & Analytics

We may use cookies and third-party analytics tools to:

  • Improve website functionality

  • Understand visitor behavior

  • Remember user preferences

  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Third-Party Services & Links

Our website may contain links to third-party websites or integrations. We are not responsible for the privacy practices or content of third-party services. We encourage users to review the privacy policies of those third parties before sharing information.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13 without proper consent, we will delete it promptly.

International Data Transfers

Your information may be processed and stored in countries outside your state or country of residence, including the United States, where data protection laws may differ.

By using our services, you consent to such transfers where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting the updated version on our website.

Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

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