Expect to receive daily reports from your ResolutionX team member and a monthly assessment if needed. While they manage their regular tasks, we can develop Standard Operating Procedures (SOPs) and training guides or videos for seamless knowledge transfer.
You have direct access to your ResolutionX team members at all times via Slack (or US phone line for calls/texts) along with their project managers and us, some of the ResolutionX partners. Additionally,
ensure uninterrupted service with a backup ResolutionX team member consistently assigned to your campaign, supervised by dedicated project managers. We handle all HR matters on your behalf, covering VA attendance, performance tracking, reporting, appraisals, and addressing any other emerging issues.