Industrial Chemicals - ResolutionX Case Study
ResolutionX Case Study
Industrial Chemicals

Behind every industrial chemicals deal
is a back office that either runs clean
or costs you the client.
We run it clean.

A founder-led industrial chemicals advisory firm had deep industry relationships and decades of expertise - but no dedicated team to handle the documentation, digital operations, and marketing that a growing practice demands. ResolutionX became that team.

Tech ReX App Digital Platform Setup CRM & Workflow
Humans Dedicated Managed VA Team Back Office Operations Marketing & Content Business Development Support
The Challenge

The expertise was there.
The infrastructure wasn't.

In industrial chemicals, trust and relationships close deals. But relationships don't process invoices, build landing pages, or keep the back office running.

The Problem
A founder running the business alone means the business only moves when the founder has time

An advisory firm where the principal is the product faces an impossible tension. Every hour spent on invoice documentation, wiring instructions, SOP refinement, platform administration, and content creation is an hour not spent on clients, relationships, and deals. Without a dedicated operations team, the back office either stalled or the founder carried it all - neither was sustainable.

The Stakes
In this industry, one documentation error or a missed wiring detail can cost the deal entirely

Industrial chemicals transactions involve significant financial documentation - invoices, sales orders, wiring instructions - where accuracy is non-negotiable. At the same time, the firm needed a digital and marketing presence to support business development across multiple verticals: chemicals, healthcare, and insurance. The back office and the brand had to run in parallel. Neither could wait.

Engagement Overview

The Full Picture

Who this is, what they needed, and what we built.

Industry
Industrial Chemicals - Strategic Advisory, Sourcing, and Market Development
Client Profile
Founder-led advisory firm operating across industrial chemicals, skincare ingredient sourcing, and healthcare optimization - built on decades of senior-level relationships and direct client engagement
Challenge
No dedicated operations or marketing team - financial documentation, digital platforms, content creation, and business development support all falling on the founder with no bandwidth to sustain it
Solution
A dedicated managed VA team running back office operations, invoice and wiring documentation, marketing content, digital platform development, SOP management, and business development support - end to end
The Solution

One dedicated managed VA team.
An entire operations department behind a founder.

ResolutionX deployed a dedicated managed VA team to run both the operational and marketing functions of this industrial chemicals advisory firm - freeing the founder to stay focused on what closes deals: relationships, expertise, and client strategy. On the operations side: invoice preparation, revision, and processing; wiring instruction documentation; sales order validation; SOP development and refinement; and file organization and workflow management. On the marketing and digital side: social media content production, landing page development across multiple verticals, platform setup and integration with the ReX App, and business development support. One team. Every function. Running continuously without the founder managing any of it.

How It Works
Tech X Humans

The platform that tracks it all, and the team that executes it - working together so nothing falls through the cracks.

Tech
ReX App
  • Platform integration - Instagram connected to ReX App for centralized content scheduling, publishing, and campaign management across social channels
  • Landing page infrastructure - Healthcare and Medical Intelligence Report landing pages built with supporting lead-capture forms, tracked and maintained inside the ReX platform
  • Digital workflow - ongoing ReX App project reviews to identify and advance digital, marketing, and website opportunities for the firm
  • Centralized file and asset organization - marketing resources, completed graphics, and campaign materials organized and accessible in shared drive connected to operations
Humans
Dedicated Managed VA Team
  • Invoice and wiring documentation owned completely - preparation, revision, processing, validation, and filing handled accurately every week without founder involvement
  • Social media content produced consistently - graphics designed, assets organized, and content readied for publishing across Instagram and additional platforms
  • Landing pages developed and refined - Healthcare and Medical Intelligence Report pages built, forms created, mobile usability refined, and vertical content for Healthcare and Insurance verticals in development
  • SOPs reviewed and refined across every reporting period - process documentation, Notion and drive organization, and operational workflows maintained and improved continuously
By the Numbers

Accuracy, volume,
zero errors on what matters most.

What a clean back office actually looks like - documented, tracked, and delivered every single week.

100%
Invoice & wiring
accuracy rate
0
Documentation errors
on financial records
100%
Weekly execution
across all functions
The Results

Every function covered.
The founder focused on deals.

What the dedicated managed VA team owns and executes - across operations, marketing, and digital - week over week.

01
Invoice & Financial Documentation
Invoice preparation, revision, processing, and validation handled weekly. Wiring instruction documentation prepared, organized, and filed accurately. Historical sales orders located, validated, and centralized for retrieval. Financial records maintained clean and current across all reporting periods.
02
Marketing & Social Media Content
Dozens of social media graphics produced monthly across multiple campaign themes. Existing assets refined and updated. Marketing resources organized in shared drive for ongoing access. Content library expanded consistently to support brand visibility and business development across all verticals.
03
Landing Pages & Digital Development
Healthcare and Medical Intelligence Report landing pages created and refined. Lead-capture forms built and integrated. Vertical content developed for Healthcare and Insurance practice areas. Mobile presentation and usability continuously improved. All pages maintained inside the ReX App for campaign readiness.
04
Platform Setup & Digital Integration
Instagram account created, configured with Professional Mode, and connected to the ReX App. Facebook integration verified. LinkedIn setup coordinated. All social platforms maintained and monitored for ongoing content scheduling, publishing, and campaign deployment.
05
SOPs & Operational Organization
Standard operating procedures reviewed, simplified, and refined across every reporting week. Notion workspace, shared drive, invoice folders, and reporting workflows maintained and improved. File structures organized for clarity, retrieval speed, and operational continuity without founder involvement.
06
Business Development Support
Business development strategy and growth initiatives supported through a dedicated consultant function built into the engagement structure. Ongoing coordination between BD, operations, and marketing ensured all functions moved in alignment - not in isolation - toward the firm's growth goals.
In industrial chemicals, your reputation is built on precision and reliability - and so is ours. A founder whose back office runs clean can be fully present for every client conversation, every deal, and every relationship that matters. ResolutionX handled the documentation, the digital infrastructure, the content, and the operations so that nothing in the back office ever became a reason to lose a deal in the front. That's Tech X Humans - and that's what one dedicated managed VA team actually delivers.
Work With ResolutionX

Your back office should never cost you a client.

We handle the operations, documentation, and digital infrastructure so you stay focused on the relationships that close deals.

ResolutionX.io
ResolutionX.io  -  Tech X Humans

This smart website runs on ReX software by ResolutionX™. Crafted and maintained by RMG.